Experience Cloud Solutions
successful Journey


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Our Services — EXPLORE OUR TOP-NOTCH SERVICES

Sales Cloud

With Sales Cloud, your reps can sell faster and smarter. We automate, track, report, and boost sales productivity with Sales enablement.

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CPQ

Build your business with CPQ in conjunction with other tools to generate quotes for orders and increase your savings and revenue

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Analytics

Collect data along every point of the customer journey, analyzing raw data to make informed decisions, collaborate, and act on insights.

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Service Cloud

Give your customers a better experience by resolving cases faster with the aid of Salesforce Case Management tools

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Our Methodology

At Prime cloud Consulting, we believe in customer satisfaction. Being motivated, supportive and engaging in regular reflection is fastest way to get where we all want to be. We take the time to understand your business needs to ensure a correctly-scoped project, with tangible milestones that allow us to track our success and keep projects on time.

Define


This is the initial planning stage where we determine how your project is going to be built or managed based on our careful study of your business systems and processes

Plan


We identify proposed solutions, plan how the solution will be built and document the solution. We identify the potential activities required to deliver the project

Build


Our development team begins to construct and release prioritized activities from the backlog. We gather feedback and adjust the solution based on users input

Test


We validate the functionality of applications with the aim of finding whether the developed software met the specified requirement and to identify the bugs. We also ensure that the product is defect free

Deploy


We promote our solutions into your production instance, implement deployment tracking and carefully monitor to ensure a successful migration.

Maintain


We track, review, and communicate the progress and performance of the project , identify areas in which changes are required and provide support for your business

Analytics

We use a variety of software applications to analyze your organization’s raw data to improve decision making, cut costs and identify new business opportunities. With business-focused technologies on the rise, it’s becoming more important for organizations to learn how to use their data wisely. We analyzing information from your operational processes and using it to benefit your business by increasing your company's operational performance.


We work with wide range of industries to:


Configure,Price, Quote (CPQ)

Salesforce CPQ (Configure, Price, Quote) allows you to configure your products with correct pricing and generate professional quotes dynamically with ease. Quoting with CPQ improves productivity by eliminating quoting errors, increasing quote speed and accuracy, as well as increasing deal size with cross-sell and up-sell guidance.

Salesforce CPQ allows reps the benefit of better pipeline insight and ultimately more closed business, all while providing both your rep and the potential customer with a better, more seamless experience.


Let Prime Cloud Consulting certified professionals work with your team to ensure a scalable CPQ solution that both your customers and your team will appreciate.


Prime Cloud Consulting will do the heavy lifting in an End-to-End CPQ Implementation. Our certified CPQ specialists & Architects go through Discovery, Analysis, Design, Build, Test, Deploy, and Support for the entirety of your CPQ implementation.

Sales Cloud

Automation, tracking and reporting are core competencies of the Salesforce platform. With Salesforce, it is not necessarily changing your processes to fit Salesforce, however automating and streamlining your processes while collecting data. Let Prime Cloud Consulting work with Prime Cloud Consulting you to deliver a solution that automates your processes, improves forecasting, account management, opportunity management, and overall productivity.


Prime Cloud Consulting will implement Sales Cloud customized for your business that considers the following:


  • Sales Productivity Tools
  • Forecast Management
  • Quoting
  • Opportunity Management
  • Email Templates
  • Account & Contact Management
  • Sales Reporting & Dashboards
  • Mobile Applications

Service Cloud

Prime Cloud Consulting believes that customer experience is the key to continued success in the digital world. Millions of Salesforce customers have recognized the benefit of using the power and capability of Service Cloud to allow for best-in-class case management and user experience. We will implement a solution for you that allows the ability to readily service your clients through any channel, and exceed expectations. Prime Cloud Consulting will implement an End-to-End Service Cloud solution customized for your specific needs.


Our Services:

  • Service Cloud Console
  • Case Feed
  • Live Agent
  • Entitlement Management
  • Customer Community
  • Knowledge Base
  • Email & Web-to-Case
  • Case Reporting & Dashboards
  • Case Routing & Escalation
  • Case Management

Additional Services

AWS

Extending on-premise environments into AWS, Big data services, Helping customers with right services to use for cloud jobs. Best cloud security and governance practices.

Data Migration

We ensure a seamless, secure and streamlined transition and leverage Salesforce data migration software, tools & best practices to ensure your integration success.

System Optimization

We help companies improve data quality and security, streamline your org, and better automate your org to increase efficiency and productivity.

Org Merge

We manage multiple instances of Salesforce and the valuable asset that is your data. We deliver a single view of relevant and trustworthy information to end users.

About US

We transform businesses by delivering technology consulting with a difference and we drive changes in our clients’ businesses by creating customized solutions on a personal basis. We focus on helping our clients realize the maximum value of their Salesforce implementation and related technologies.

Premium

Our Values

  • Do the right thing always.
  • Courage to challenge.
  • Operate on trust and           transparency
  • Always listening.

Pro

Our Mission

  • Meaningful customer data
  • Cordial interactions
  • Accessible information.
  • Relevant contents to audience.

Starter

Our Vision

  • Make data accessible
  • Make services affordable
  • Make businesses profitable
  • Make supports sustainable

Contact Information

We are always glad to receive calls and read emails from our clients. If you have any question for us, want to get involved with Prime Cloud Consulting, or maybe need to build a custom application, contact us.

Thank you!.